For upper-intermediate learners — vocabulary for leadership, strategy, and professional communication at work.
35 cards
implement
to put a plan, decision, or system into action in a practical way
delegate
to assign a task or responsibility to another person, especially someone below you
prioritise
to decide which tasks are most important and deal with them first
expertise
a high level of knowledge or skill in a particular subject or field
productive
achieving a significant amount of useful work in a given time
initiative
a new plan or action designed to solve a problem or improve something
collaboration
the process of working together with others to achieve a shared result
accountability
the fact of being responsible for decisions and their outcomes, and accepting the consequences
benchmark
a standard or point of reference used to measure or compare performance
strategy
a long-term plan designed to achieve a major goal or competitive advantage
stakeholder
a person or group with an interest in or affected by the outcome of a project or business
revenue
the total income generated by a business from its normal activities
proposal
a formal written plan suggesting a course of action for consideration
outsource
to arrange for an external company or individual to do work on your behalf
turnover
the rate at which employees leave a company and are replaced by new ones
appraisal
a formal assessment of an employee's performance and development over a period
transparent
open and clear in the way decisions and information are shared within an organisation
scope
the range or scale of work included in a project or role
redundancy
a situation where a job no longer exists and the employee loses their position
incentive
something offered to motivate a person to work harder or achieve a goal
restructure
to change the organisation or arrangement of a company or department significantly
leverage
to use something you have, such as skills or connections, to gain an advantage
workforce
all the people employed by an organisation or available to work in a particular area
consensus
a general agreement reached by a group of people after discussion
conflict resolution
the process of finding a peaceful and fair solution to a disagreement between people
proactive
taking action in advance to prevent problems rather than reacting after they happen
multitask
to handle more than one task at the same time effectively
mitigate
to reduce the severity, seriousness, or impact of something negative
retain
to keep a valued employee within a company so they do not leave
sustainable
able to continue at the same level or pace without causing long-term damage
scalable
able to grow or increase in size and output without major problems
hierarchy
a system of organisation in which people are ranked according to their level of authority
credibility
the quality of being trusted and believed by others because of your competence or honesty
foster
to encourage or promote the development of something positive, such as a team culture
downsize
to reduce the size of a company, often by cutting staff or operations